It remains a dynamic time for international travel and we’re continually reviewing our flying schedules.  

After careful review of our London Heathrow – Hong Kong schedule, we have taken the difficult decision to extend the temporary suspension of all passenger services until 20 February 2022, as we work with authorities to overcome current operational challenges on this route. We hope to reinstate this service as soon as practicable, providing vital connectivity between the UK and Hong Kong for customers and global supply chains. We’re sorry for the inconvenience caused to our customers. 

Everything you need to know to assist our customers with date changes and refunds, including our flexibility policy can be found  here

Where we are reducing frequencies on some routes to ensure impacted passengers can continue with their travel plans, they will be reprotected to the most suitable alternative departure. Where a flight is cancelled, due limited operations to these destinations, there will be no reprotection option available, these sectors will appear as UN.  

Bookings affected by these changes will be updated in your GDS on Saturday 29 January 2022.  

We are also making some frequency updates on selected routes.

We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be fhe first to hear from us.

Please check here regularly for updates to travel restrictions and here for specific flight status.  

Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email.